YourLocal Scaffolder Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website at www.yourlocalscaffolder.co.uk, including our Instant Quote Calculator, Request a Callback form, and Pavement Licence Checker tools.
When you use our website, we may collect the following personal information:
Quote Calculator & Callback Form: Your name, phone number, email address, property address and postcode, and details about your scaffolding requirements (project type, property type, dimensions, hire duration).
Pavement Licence Checker: Postcode data you enter to look up local council licence requirements. We do not store this data.
Browsing Data: We use privacy-friendly analytics to collect anonymised usage data such as page views and referral sources. No cookies are used for tracking, and no personally identifiable information is collected through analytics.
We use the personal information you provide for the following purposes:
To prepare and deliver scaffolding quotes based on your project details.
To contact you by phone or email in response to a callback request or quote submission.
To notify the business owner when a new enquiry is received, so we can respond promptly.
We will never sell, rent, or share your personal data with third-party marketing companies.
Your data is stored securely on encrypted servers. Quote submissions and callback requests are retained in our database for the purpose of managing customer enquiries and providing our services.
We use industry-standard security measures including HTTPS encryption, secure database connections, and access controls to protect your information from unauthorised access, alteration, or disclosure.
We retain your enquiry data for up to 24 months after your last interaction with us, after which it is securely deleted unless we have an ongoing contractual relationship.
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data where there is no compelling reason for us to continue processing it.
Right to Restrict Processing: You can ask us to suspend the processing of your personal data in certain circumstances.
Right to Data Portability: You can request a copy of your data in a structured, commonly used, machine-readable format.
Right to Object: You can object to the processing of your personal data where we are relying on a legitimate interest.
To exercise any of these rights, please contact us using the details below.
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:
Email: [email protected]
Phone: 07500 708553
Business: YourLocal Scaffolder Ltd, registered in England & Wales.
We aim to respond to all data requests within 30 days.
Our website uses only essential cookies required for the site to function (such as session authentication). We do not use advertising cookies, third-party tracking cookies, or any cookie-based analytics. Because we only use strictly necessary cookies, no cookie consent banner is required under UK GDPR and the Privacy and Electronic Communications Regulations (PECR).